Car Shield 2019

I'm using this post to record all that is happening with my car. Here's the scoop:

Tuesday Nov. 12th: 4:30ishPM: While driving home after work, the car started losing power as I got on the freeway. I was able to limp it to the Barker Road exit where it died. I called Susan to come rescue me. While waiting, a Dept. of Transportation truck pulled up behind me. He pushed me across the road and I coasted into the parking lot and the little Chevron Convenience store.

Wednesday Nov. 13th: Called Car Shield 1-800-531-1925 I told them I was broken down and arranged for a tow. My contract covers towing up to $70.00. I had to pay $20.00 to Reliable Towing. The guy showed up at 9:30 and we towed the car to Tire-Rama in Liberty Lake 509-922-7771.
Near the end of the day, Adam form Tire-Rama called and said I needed a new engine. The Timing Chain skipped a link and there was no compression in three cylinders. He had called Car Shield and they indicated it was covered by my contract.

Thursday Nov. 14th: Called Car Shield for update. The first person I spoke to said my contract was expired. I was transferred to another person who said it was not expired. Apparently, Adam called in with the information and said the mileage was 203,205. The person at Car Shield heard 230,000 and said that my contract expired at 229,801 miles. We got that problem resolved and now I am waiting to hear whether I'm getting a new engine or not.

I just got off the phone with an adjuster for Car Shield. He wants maintenance records for the car. I told him I do my own oil changes and I have no records. Waiting to see what happens next.

Claim number 945213

While heading home, I got a call from Josh at Tire-Rama. He wanted to confirm that Car Shield had contacted and updated me. We are now waiting on an Adjuster to come by and look at the car.

I asked if they had a total on what this would cost and he said it was over $7,000.00. 

I do not have a good feeling that Car Shield is going to approve this on a car that is worth about $3,000.00.

Monday Nov. 18th: I received a call from Josh at Tire-Rama. He said the Adjuster showed up and drained one quart of oil from my car. That was all it had. 

Car Shield is now asking me to authorize an engine tear down. If they find a reason for the low oil, they will authorize the repair. If they can't find a reason, they will assume I let the oil get too low and not authorize the repair. If they find me at fault, I will have to pay for the engine tear down...about $500.00.

I'm going to call in the morning and tell them I am not authorizing the tear down.

Saturday Nov. 21st: My friend Jerry helped me rent a tow dolly and haul the Escape home from Tire-Rama. It sits in the driveway while I decide what happens next.

Friday Dec 6th: I bought a vehicle. It's a 2003 GMC Envoy with 180,000 mile on it. It's a deluxe version and power everything but it has 180,000 mile on it. Hopefully, it will serve me well over the next couple years.

Saturday, Dec. 7th: I was hoping for a refund for my last payment from Car shield. today, I received a check for $555.60. That was way more than I expected. that made this whole bitter pill a bit easier to swallow.